Customizing your domain URL

When a domain is created it has one URL, in the form <domain> As the domain URL is a very important tool for discoverability, branding and ease of access, there will often be a need to customize this URL. As such, the OpenDataSoft platform allows for adding URLs to a domain. These customization options are currently not exposed in the back office, and must be requested by using the support form in the back office. The customization options are detailed below.

OpenDataSoft URLs

It is possible to add an additional opendatasoft URL that will be used to access the domain. It is in the form <alias>, where alias is a word composed of lowercase alphanumeric characters and hyphens.

Own subdomain

It is also possible to link your OpenDataSoft domain to a custom subdomain whose authoritative DNS server you control. For instance a company called “Example” might want to set up their domain in order to have directing to it. This can be done in two steps: first create a DNS record of the CNAME type for your subdomain with the default URL as a value. A or AAAA types records are not supported by the platform as the IP address of your domain is susceptible to change. Then, the URL corresponding to the subdomain must be registered as an alias. To do so, please contact the OpenDataSoft support by using the support form in the back office.


Connections to OpenDataSoft are private.

HTTPS is a widely used protocol which aims at insuring privacy and integrity of the exchanges between a website and its users by providing HTTP over a secure communication layer. For these safety and integrity reasons, the OpenDataSoft platform enforces the use of HTTPS throughout its services, and as such, requests made to OpenDataSoft URLs and custom subdomains are HTTPS enabled. If you opted to add an OpenDataSoft URL, the SSL configuration is the same as with the default URL. However, if you chose to use a custom subdomain, the SSL will be handled through Let’s Encrypt.

Language handling

If you have multiple languages on your domain and use language-specific subdomains, you can request that the subdomains force languages for users that access the domain through them. For instance, if you have two subdomains and, you can request that users accessing the domain through the former be served english content, and those accessing it through the latter be served german content.